Privacy Policy

Introduction

[Your Real Estate Agency Name] ("we", "our", or "us") values your privacy and is dedicated to safeguarding your personal information. This Data Privacy Policy explains how we collect, use, store, and protect phone numbers provided by individuals ("you" or "your") in connection with our real estate services.

Information We Collect

When you interact with us regarding real estate transactions, we may collect the following information:

Phone Number: Your phone number, provided through inquiries, property viewings, or other communications related to real estate services.

Purpose of Collection

We collect phone numbers for the following purposes:

• Property Inquiries: To respond to your inquiries about properties, including scheduling viewings and providing property information.

• Transaction Management: To facilitate communication regarding offers, negotiations, and the progress of real estate transactions.

• Customer Support: To assist you with any questions or issues related to our real estate services.

• Marketing: To send you updates about new properties, market trends, and other real estate information, if you have opted in to receive such communications.
  
  

How We Use Your Information

We use the phone numbers you provide to:

• Contact you regarding property details, appointments, and transaction updates.

• Manage and facilitate real estate transactions and related services.

• Provide customer support and address any issues or concerns you may have.

• Send promotional communications about our services, including new listings and market insights, if you have consented to receive such information.

Data Storage and Security

We implement robust measures to protect your phone number against unauthorized access, loss, or misuse. These measures include:

• Encryption: Protecting data in transit and at rest using encryption technologies.

• Access Controls: Restricting access to your information to authorized personnel only.

• Data Protection Practices: Conducting regular reviews and audits to ensure our security practices are up to date.

Data Retention

We retain your phone number only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Once your information is no longer needed, we will securely delete or anonymize it.

Sharing Your Information

We do not sell, rent, or lease your phone number to third parties. However, we may share your information with:

• Real Estate Professionals: Other real estate professionals involved in the transaction, such as agents, brokers, or legal advisors.

• Service Providers: Third-party service providers who assist us with transaction management, customer support, or marketing.

• Legal Requirements: Authorities or legal entities if required by law or in response to legal processes.
  
  

Your Rights

You have the following rights regarding your phone number:

• Access: You can request access to the phone number we hold about you.

• Correction: You can request correction of any inaccurate or incomplete information.

• Deletion: You can request deletion of your phone number from our records, subject to any legal or contractual obligations.
  
  

To exercise your rights or if you have any questions, please contact us using the details provided below.

Changes to This Policy 

We may update this Data Privacy Policy periodically. Any changes will be posted on our website or communicated to you directly. Continued use of our services after any modifications constitutes your acceptance of the revised policy.

Contact Us

For any questions or concerns regarding this Data Privacy Policy or our handling of your phone number, please contact us at:

Email: matt.martin.alveo.com

Phone: 09279850579